“Healthy and innovative environments teach to give and receive candor and feedback well.” We tend to dislike feedback because we hate group rejection and tend to be conflict avoiders. However, the exceptional leader teaches how to give and receive candor well, because without transparency and reflection people and organizations will remain mediocre. They will never reach their full potential and create the “talent density” required for high level innovation. When providing and receiving feedback, review these five principles of feedback for growth: 1. Is the information meant to assist or vent frustrations? 2. Is the information clear on how the information helps individual or company and not you? 3. Is the information actionable or is it merely an observation? 4. Demonstrate appreciation. 5. Accept or discard the information provided as appropriate. Following feedback provide a belonging cue of a simple verbal or non-verbal acknowledgement of their “belonging in the tribe.” Ultimately, the exceptional reinforce the difference between insights and being a jerk. What are you doing to foster an environment of healthy productive feedback and growth? People Formula Inspired by Reed Hastings and Erin Meyer, “No Rules Rules: NETFLIX and the Culture of Reinvention” #innovation #growth #people #culture #leader #talent #netflix #communicationskills #trust
